FAQs

Shopping

We make use of Postnet to Postnet or Courier guy. 

We only courier door to door to any South African address

Some Duvet set are locally manufactured or locally sourced others are imported. Please read the info on the specific set you are interested in on our website or you are welcome to click the messenger button on our website and ask for assistance.

Please note that lead time may be delayed due to courier strikes or delays at customs. We unfortunately have no control over these factors and are not responsible for any delays in delivery due to these unfortunate events.

Payment

Electronic tranfer, Cash deposit or Payfast.

Buying online is very safe. We use the latest technology to ensure your info is safe. Please note that we do not collect your banking details or card info. 

We use Payfast which is an international payment gateway and extremel;y safe to use.

Orders & Returns

The two options available :

  1. Shop online
  2. Place an order via email and we will be happy to sent you a order confirmation. 

Kindly email us on info@bedtique.com

No, you do not need an account allthough you will have to supply some details in order for us to fulfill your order and shipping.

As soon as your order has been shipped, we will send the tracking number and you can check at any time where exactly your order is.

No refunds on Custom Printed Products unless product is damaged. 

if you are unhappy with any other items kindly contact us and we would be happy exchange or refund you. info@bedtique.com / 0813733644

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