Shipping Policy

How long will delivery take?

Products are shipped via a reputable courier company during office hours to your chosen address. Once your parcel has been collected by the courier company a tracking number will be available and delivery can be expected within 1-5 working days from date of collection, depending on area. Delivery are normally during office hours 09:00 – 17:00 Monday to Friday  and not during weekends or public holidays.

While every effort will be made to ensure estimated delivery dates are met; we are dependent on our suppliers as well as third party transporters and circumstances e.g transporters can be delayed as a result of traffic, roadworks, accidents, strikes etc.

Should you buy various products, it could be that these are made at different Suppliers, these goods can arrive at different dates or times as separate courier deliveries.

What do you charge for delivery?

Shipping rates will be specified under the product description.  We do not add a margin on our deliveries as this is outsourced; more often than not, we actually substitute costs of getting your order delivered to you.  We do offer free Courier delivery whenever possible.

We courier across South Africa to all cities and major towns. Outlying areas might incur additional costs. Delivery to farms or very rural towns are not always possible via our courier service.

 

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